Apple's iMessage and FaceTime are pretty popular iOS only services that Apple tree users have enjoyed for quite some time now. They're commonly quite stable and work seamlessly among Apple tree devices without a hiccup.

However, only like everything else tech, they also run into issues at times. In this commodity, we're looking at activation errors in iMessage or FaceTime and helping you figure out what's causing them and how y'all can go rid of them.

Also read: How to employ FaceTime on Android?


Why does this happen?

While it'due south hard to pinpoint an exact reason for this mistake, here are the few almost common triggers.

  • Internet issues.
  • Sync issues with your Apple account.
  • Incorrect engagement and time settings on your iPhone/iPad.
  • Server side bug with Apple.

How to set up this?

Effort out these solutions to come across if they resolve your problem.

Restart your iPhone

I of the kickoff things you should do is effort and restart your iPhone to run into if that resolves your issue. Restarting your device can solve many seemingly random issues that would otherwise be quite tricky to debug.


Check your WiFi and Cellular connections

You lot need an active internet connexion to use iMessage. Therefore, having a WiFi or Cellular connectedness is essential. Make certain you're either continued to a WiFi network or have cellular data working.


Make certain iMessage is fix properly

Another thing that you should check out is whether or non your iMessage is set up properly in the first identify.

Why is iMessage not working? | Candid.Technology
  • Head over to the settings and tapMessages.
  • Tap onTransport & Receive.
  • UnderStart new conversations frommake sure that your phone number is selected.

Check your ports

Facetime might not be able to run on your computer if your router or firewall blocks certain ports required for the app to function. You won't be able to fix these issues without allowing these ports to communicate through the firewall. You can check out this article to know what ports you need to open.


Check regional availability

Facetime isn't available globally, and even though Apple tree might sell its devices in your country, it may or may not offering its services in that location. The same applies to unlike cell carriers.

Bank check out the Apple carrier support folio to check if your carrier supports Facetime. If your country doesn't have Facetime notwithstanding, you might be able to go around this issue using a VPN.


Change date/fourth dimension

If you've got an incorrect date/time prepare on your iPhone, that tin can cause problems with many Apple apps.

Why is my Facetime not working? | Candid.Technology
  • Head over to the settings and tap onGeneral.
  • Tap onDate & Time.
  • Brand sure theSet Automaticallyslider is enabled.

Re-enable iMessage

Disabling iMessage and re-enabling it can freshen things up and resolve the iMessage waiting for activation fault.

Why is iMessage not working? | Candid.Technology
  • Caput over to the settings and tapMessages.
  • Turn the iMessage toggle off.
  • Restart your device.

Once your device boots support, repeat steps i and 2 to re-enable iMessage and check if it resolved your event. This solution is also applicable if you're having problems activating iMessage (or FaceTime) on a device.


Disable and re-enable Facetime

You tin try disabling Facetime from the settings are re-enabling it to bank check if the app starts working again.

Why is my Facetime not working? | Candid.Technology
  • Head over to the settings and tapFacetime.
  • Disable theFacetimetoggle and then enable it after a few minutes.

Now try making a Facetime call once more, and this should hopefully have had fixed your issue.

On macOS

If you're on a Mac, open the Facetime app, head over toPreferencesand uncheckEnable this account.Look for a few minutes and check the option back again.


Sign out of Facetime and sign back in again

Signing out of Facetime and signing back in again tin aid freshen things up and hopefully resolve whatsoever issues you lot're facing on the manner. Here'due south how.

Why is my Facetime not working? | Candid.Technology
  • Head over to settings and tapFaceTime.
  • Tap your Apple tree ID
  • ChooseSign Out.

Once you're logged out, log dorsum in once more using the same Apple ID and bank check if you can brand Facetime calls now.

On macOS

Open the Facetime app and head over to thePreferencesfrom the menu bar. Click on theSign Outbutton at the top of the window and confirm the activeness. Once you're logged out, log in again to see if Facetime works.

Too read: How many times does FaceTime ring?


Disable Facetime restrictions

If you're not able to see the Facetime icon at all on your device, chances are it'southward getting trapped in some screen time or content restrictions by accident. Follow these steps to fix this.

Why is my Facetime not working? | Candid.Technology
  • Head over to the settings and tapScreen Time.
  • Tap onContent & Privacy Restrictions.
  • Caput over toAllowed Apps.
  • Make sure that the Facetime and Camera apps are enabled.

On macOS

On a Mac, head over toSystem Preferencesfollowed byScreen Time.SelectContent & Privacyfrom the sidebar, and nether theAppstab, check the Facetime and Camera apps.


Check for iOS updates

Some other potential reason for iMessage waiting for activation error could be a bug in iOS. More oft than not, developers realise this quickly and release patches or subsequent updates to ready such bug.

Follow these steps to ensure that you have the latest iOS version installed on your phone.

Why is iMessage not working? | Candid.Technology
  • Caput over to the settings and tap onGeneral.
  • Tap onSoftware Update.
  • Ensure that you're on the latest update available. If not, update your device immediately.

Update carrier settings

Depending on the carrier, you'll run into prompts for updating carrier settings on the iPhone once in a while. These updates aren't as frequent, only if you've one pending, and so y'all'll see it upon restarting the iPhone. This should fix the iMessage waiting for activation fault.


Contact Apple Back up

If zero else works, your last resort is to contact Apple tree'south support staff. Check out our guide here to contact Apple tree Support and get your iOS devices repaired.

Likewise read:How to know if someone blocked you lot on iMessage?